RETURN POLICY + DAMAGED ORDERS

- Unfortunately, I do not allow returns. If you are not satisfied with your order, please contact me and let me know why, and I will make adjustments in the future.

- If you've received a damaged package, please fill out the contact page with your order number and pictures if possible (email to nirideliri@gmail.com)

- Due to the way my shop operates, replacements cannot be sent until the next wave. This is because I only order the amount of products that are purchased, and I will not have any extras to ship until the next wave.

- If deemed necessary by the images of your damaged product, I will send a replacement at no extra fee. HOWEVER, you still must pay shipping prices.

- If you don't want to pay shipping prices, I can also send a replacement free with a future order (but please remind me in the special notes/instructions, otherwise you might not get it!)

- due to the large amount of apparel and plush orders i get, i will not be quality checking them. i am not responsible for accidentally selling B-grade apparel/plushies since i trust my manufacturers to not send me B-grade products

PRODUCT AND SHIPPING POLICY

i am not responsible for any orders lost/damaged/delayed by

- shipping due to fake names/incorrect addresses/etc

- shipping by postal service

- manufacturers

OTHER POLICIES

1. if contacted about an unshipped order without response for 3 months, the order will be cancelled and refunded, and the items will be resold on my shop

2. if purchasing internationally ESPECIALLY from the EU, orders are at the risk of the customer, as the package may be rejected at customs. In this case, I am not responsible for the lost package and the customer will not be refunded.

3. if the package is lost by fault of the postal service or customer (i.e. incorrect address, incorrect name), the order will not be refunded

4. if there are any discrepancies for an order that I have contacted a customer about, I have the right to not ship an order until all discrepancies are fixed